Terms And Conditions

Universal Terms and Conditions

1.1 Copyright
All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Ella and Cherry and its affiliates, or their content and technology providers.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Ella and Cherry or using this Web site as a shopping resource. Any other use of materials on this Web site–including reproduction for purposes other than those noted above, modification, distribution, or republication–without the prior written permission of Ella and Cherry is strictly prohibited.

1.2 Trademarks
Ella and Cherry referenced on this Web site is the trademark or registered trademark of Ella and Cherry in the UK and/or other countries. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.

1.3 Conditions of Web Site Use
Governing Law and Contract Formation
No contract will subsist between you and Ella and Cherry for the sale by it to you of any product unless and until Ella and Cherry accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Ella and Cherry sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Ella and Cherry irrevocably submit to the non-exclusive jurisdiction of the English Courts.

We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor’s display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise.

Due to the fact that we pick stock from our stores, occasionally a particular product may not be available, in which case a suitable substitute will be chosen of an equal or greater value to help speed up delivery.

You have the right to return goods to us within 14 working days of receiving the goods for any reason, and for a full refund of the original charges. You are responsible for returning the goods to the Ella and Cherry head office and you are responsible for all return shipping costs unless the product is not fit for the purpose originally intended. To return an item please contact us in writing beforehand and wait for a confirmation before returning goods. Written contact can be in any of the following formats – email or post.
Please email info@ellaandcherry.co.uk


Ella and Cherry are committed to ensuring that your privacy is protected and we abide fully with the terms and conditions of The Data Protection Act 1998. We hold your personal details on a secure database and only allow access to those individuals who process your order. By ordering on-line you give us your consent to use your personal details for processing your order, processing your payments and fraud detection. We will not sell, distribute or release your personal information to third parties unless we have your permission or are required by law.